Subscriptions & Refunds
Last updated October 6, 2026
The short version. Subscriptions renew automatically until you cancel. Cancel any time in two clicks from your account menu, or by emailing us. You keep access until the end of the period you've paid for. If something isn't right, write to us within 14 days of a charge.
Nightcase plans
The opening of every Nightcase case is free to play, no payment needed. A subscription unlocks every case in the library, including new cases as they're released:
- Monthly: US$4.99, charged every month.
- Annual: US$29.99, charged every year.
Prices are shown at checkout before you pay, along with any applicable tax. Payments are processed securely by Stripe.
Automatic renewal
When you subscribe, you are charged the plan price right away, and then automatically at the start of each new billing period (every month or every year) at the then-current price, until you cancel. Your subscription renews on the same day of the month (or year) that you first subscribed. We'll email you a receipt for every charge. For annual plans, we'll also send a reminder before renewal where the law requires it.
If we change the price of your plan, we'll tell you in advance by email. The new price applies from your next renewal after the notice, and you can cancel before then if you don't want to continue.
If a renewal payment fails, Stripe may retry it over the following days. If it still can't be collected, your subscription ends and paid content locks again; your free content and in-browser progress are unaffected.
How to cancel
You can cancel at any time, for any reason:
- In the game: sign in, open the account menu (your avatar), and choose Manage subscription. This opens Stripe's secure customer portal, where you can cancel, change plan, update your card and download invoices.
- By email: write to support@sedrinogames.com from the email address on your account and ask us to cancel. We'll confirm by email.
Cancellation takes effect at the end of your current billing period. You won't be charged again, and you keep full access until the period you've already paid for runs out. Deleting your account also cancels its subscription.
Refunds
Because you can play the opening of every case for free before subscribing, and you keep access until the end of a cancelled period, payments are generally non-refundable, and we don't give pro-rated refunds for partial periods. That said, we want you to be happy with what you paid for, so:
- If you were charged by mistake, charged twice, or forgot to cancel a renewal you didn't use, contact us within 14 days of the charge at support@sedrinogames.com and we'll look at it sympathetically. Refunds are at our discretion.
- If something we sold you doesn't work and we can't fix it, we'll refund you.
- Where the law gives you a right to a refund or to withdraw from a purchase (for example certain consumer rights in the EU and UK), we'll always honor it. Where that right applies, by starting to play paid content right away you ask us to begin providing it immediately.
Approved refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank. A refunded subscription is cancelled, and paid content locks when the refund is processed.
Please contact us before disputing a charge with your bank. We can usually sort it out faster, and a chargeback can lock the account while it's investigated.
Other games
If another Sedrino Games game offers paid plans or purchases, its terms will be shown at checkout, and this page will be updated to cover it.
Questions
Email support@sedrinogames.com. See also our Terms of Service and Privacy Policy.